It’s been said that integrity is doing the right thing, even when no one is watching.
Securus Technologies certainly abides by this standard. One of the leadering providers of detainee communications, Securus Technologies recently made major news on PR Newswire especially when they announced the misdeeds of one the major carrier Global Tel Link (GTL).
The list of wrongdoings by GTL is a long one. The list is so long that Securus will release more details about the mishaps at a later date. Some of the wrongdoings include the following: GTL programmed telephones to rate calls on higher rates instead of those under its tariffs, they intentionally engaged in overcharging customers knowingly engaging in unlawful practices, GTL programmed telephone clocks to add time each call. These improprieties showed a lack of respect for the law in many ways.
Securus America Technologies is a company that prides itself on putting its customers first. They recently received an A+ accreditation from the BBB. Making money is important but does not come before integrity. These ideals were echoed in CEO Richard A. Smith’s recent comments. “I love our industry,” said Smith. “It offends me and our entire industry when a carrier stoops well below the integrity bar that most other carriers have – but GTL does not.” Smith reminded others of the importance of standing for integrity and running a business the correct way.
For additional info see, https://www.linkedin.com/company/securus-technologies.